— PRIVACY POLICY —
1. Introduction
VEER ADVENTURE PARK RESORT respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, store, and protect your information in compliance with the Information Technology Act, 2000 and applicable Indian data protection principles.
By using our services, you consent to this Privacy Policy.
2. Information We Collect
a) Personal Information
- Name
- Phone number
- Email address
- Billing information
- Booking details
b) Device Information
- IP address
- Browser type
- Device identifiers
c) Cookies & Tracking Data
- Website usage data
- Session information
d) Message Data
- WhatsApp conversation logs
- RCS interaction data
- Delivery reports
3. Purpose of Data Collection
We collect data to:
- Process bookings
- Send confirmations and reminders
- Provide customer support
- Send promotional updates (with consent)
- Improve website performance
- Comply with legal obligations
4. Consent for WhatsApp & RCS Data Processing
By sharing your contact number, you consent to receive communication via:
- WhatsApp Official Business API
- RCS messaging platforms
You acknowledge that messaging platforms process data under their own privacy policies.
You may withdraw consent anytime.
5. Legal Basis for Processing
We process personal data based on:
- User consent
- Contractual necessity (booking services)
- Legal compliance
- Legitimate business interests
6. How We Use Collected Data
Your information is used for:
- Booking management
- Transactional notifications
- Promotional messaging (opt-in only)
- Safety coordination during activities
- Regulatory compliance
We do not sell personal data.
7. Data Retention & Deletion
We retain data:
- As long as necessary for service delivery
- As required under tax and legal obligations
- Until user requests deletion
Users may request deletion via email.
8. Data Sharing with Third Parties
We may share data with:
- Meta Platforms (WhatsApp services)
- Google (RCS services)
- Telecom operators
- Payment gateways
- Hosting providers
All partners are required to maintain confidentiality and data security.
9. Security Measures & Encryption
We implement:
- Secure hosting
- SSL encryption
- Access control mechanisms
- Restricted employee access
WhatsApp and RCS communications may use end-to-end encryption as supported by platform providers.
10. Cookies & Tracking Technologies
We use cookies to:
- Enhance user experience
- Analyze traffic
- Improve website functionality
Users may disable cookies via browser settings.
11. Data Transfer & Storage (India-Based)
Primary data storage occurs within India. Where third-party services involve cross-border transfer, adequate safeguards are implemented.
12. User Rights
Users may:
- Request access to their data
- Correct inaccurate information
- Withdraw consent
- Request deletion
- Opt out of marketing messages
Requests can be made via email.
13. Policy for Children
Our services are not directed to children under 18 without parental supervision. We do not knowingly collect personal data from minors without guardian consent.
14. Updates to Privacy Policy
We may revise this Privacy Policy periodically. Updates will be posted on our website.
Continued use of services indicates acceptance of updates.
15. Governing Law (India)
This Privacy Policy is governed by Indian law. Jurisdiction shall lie with courts in Nashik, Maharashtra.
16. Contact Information
VEER ADVENTURE PARK RESORT
Pimpalgaon Garudeshwar, Nashik – 422213
Contact: 8999327128
Email: shirsathsonali27@gmail.com
Stay Secure
Your privacy matters to us—rest assured your data is safe and respected here.